Connect with others who understand.

sign up log in
About MyEczemaTeam

Cookie Policy

Last updated on June 6th, 2018

Use of cookies and other technologies to collect information

We use cookies, pixel tags, web beacons and similar files or technologies to collect and store the information we automatically collect about your computer, device, and use of this social network (referred to here as the Platform.)

For instance, we use cookies when you are logged in to the Platform to make sure that access to restricted features of the Platform are only available to registered members like you.

If you do not consent to the use of these cookies, please disable them by following the ‘opt-out’ links provided below or by changing your browser settings so that cookies from the Platform cannot be placed on your computer or mobile device (see Controlling and Disabling Cookies ).

What Are Cookies?

Cookies are tiny files containing small amounts of information that are downloaded to your computer or mobile device when you visit a certain webpage. Cookies are then sent back to the originating webpage on each subsequent visit, or to another webpage that recognizes that cookie. Cookies are used in order to make our Platform work, or to work more efficiently, and to improve your experience of our Platform. This page describes how we use cookies, the types of cookies we use and how you can control or disable these cookies.

How do we use Cookies?

If you create an account with us, then we will use cookies for the management of the signup process (keeping you logged in as you confirm your account) and general administration surrounding how you may navigate the Platform. These cookies will usually be deleted when you log out. In some cases, they may remain afterwards to remember your site preferences when logged out.

In order to provide you with a great experience we allow you to customize your preferences for how this site runs when you use it. We use cookies to remember the preferences you have set.

We also allow members like you to customize your preferences for how the social network runs when you use it. We use cookies to remember the preferences you have set.

Like most websites, we use cookies when you are logged in to make sure that access to restricted features of the sites are only available to registered members like you. These cookies also prevent you from having to log in every single time you visit a new page on the Platform. These cookies are typically removed or cleared when you log out.

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence via notifications either email based, or on Platform.

What types of Cookies do we use?

In addition to cookies that are strictly necessary to operate the Platform, we use the following cookies:

Functional cookies, which enhance your experience on our Platform (e.g. remember what language you speak or the search criteria you are using to find other members similar to you).

Performance Cookies provided by Google Analytics, New Relic and HotJar enable us to provide a better user experience based on how you use our Platform.

These cookies track things such as how long you spend on the Platform and the pages that you visit so we can continue to produce engaging content.

We have provided the following link for you below should you wish to opt out of these cookies.

Google Analytics

For more information on Google Analytics cookies, you can visit their cookie policy.

You can also Opt out of Google Analytics Tracking.


For more information on HotJar cookies, you can visit their cookie policy.

You can also Opt out of HotJar tracking.

New Relic

For more information on New Relic cookies, you can visit their cookie policy.

You can also Opt out of New Relic tracking.

Third Party Targeting or Advertising Cookies

We advertise MyEczemaTeam on Facebook to help let other people with this condition learn about MyEczemaTeam. To make sure we better target Facebook members with our advertising, we use the Facebook advertising pixel on MyEczemaTeam. Facebook does not have access to any of the information you share on MyEczemaTeam and does not post to Facebook. We do not share personal identifiable information with Facebook. Learn more about Facebook cookies.

Controlling and Disabling Cookies

You have the right to choose whether or not to accept cookies. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of the Platform.

Most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser; otherwise use the  “Help” section for specific instructions on how to make changes to your settings. Please be aware that disabling cookies will affect the functionality of this Platform and many other websites that you visit.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

Apple Safari

Google Chrome

Microsoft Edge

Microsoft Internet Explorer

Mozilla Firefox


Android (Chrome)


Iphone or Ipad (Chrome)

Iphone or Ipad (Safari)

In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.

You can find more information about cookies how to manage and delete them at

If you have any questions about our use of cookies, please email us at

MyHealthTeams One Post Street, Suite 2250, San Francisco, CA 94104

For assistance with technical difficulties, including problems with accessing or using your customer account, please email © MyHealthTeams. All rights reserved.